FAQs

Take a look at the questions below or contact us for further information.

Which course is suitable for my workplace?

Depending upon your first aid needs you may require the 18hr (3-day) First Aid at Work course or the shorter 6hr (1-day)  Emergency First Aid at Work course (previously appointed persons first aid). To help determine which course is suitable for you and your staff download our First Aid at Work fact sheet.

Are the Outdoor First Aid courses suitable for outdoor leaders?

Our courses are recognised by all UK Outdoor National Governing Bodies including, Mountain Training UK, British Orienteering, British Caving Association, Sports Leaders UK, British Canoeing, Royal Yachting Association, British Cycling & British Association of Snowsport Instructors.

The 1-day Outdoor First Aid Course is suitable for the Duke of Edinburgh Award, Climbing Wall Leader Award, Paddlesport Leaders, Canoe Coaches, Dinghy Instructors, Basic Expedition Leadership Award, Orienteering Coaches & Cycle Coaching.

The 2-day Outdoor First Aid Course is suitable for awards such as Single Pitch Award, Mountain Leader Award, Mountain Instructor Award, Mountain Instructor Certificate, Guides, Local Cave & Mine Leader Award, Cave Instructor Certificate, Trail Cycle Leader Award, Mountain Bike Leader Award & Snowsport Instructors.

Do I need a Paediatric First Aid course?

Anyone who is responsible for the care of a child in the absence of their parent must hold a suitable first aid certificate such as the 12hr Paediatric First Aid Course. Our courses meet the requirements by Ofsted and the 2017 Early Years Foundation Stage (EYFS) Guidelines for Childminders and Nursery Workers in early years settings. Download our Early Years First Aid Fact Sheet for further information

Who issues your certificates?

All our certificates are issued by Active Aid who are responsible for the standards & quality assurance of our courses ensuring our training meets current guidelines & best practice. Active Aid is a member of the Federation of First Aid Training Organisations (FOFATO), First Aid Industry Body (FAIB) and Qualifications Network (QNUK) which is an approved Ofqual awarding organisation.

Where are courses run?

We run First Aid Training courses all over the UK however we primarily run courses in our home county of Cumbria. We can either run courses at our local training venues or at a place of your choice i.e. place of work, centre etc. This may have the added bonus of reducing your training costs. Please contact us to arrange a course.

What is included with each course?

We will provide an experienced and knowledgeable trainer, clean, hygienic training equipment, high quality presentation material, clear handouts, first aid training manual, home baked refreshments (where possible) and certificates valid for three years.

Why choose Lakes First Aid?

We deliver enjoyable, high quality training that gives you the confidence in administering first aid. What makes us unique is our practical teaching methods and scenarios that really enhance learning. Rather than stare at a whiteboard all day we get you hands on from the start teaching simple, clear and memorable techniques. Our course feedback has proven this approach really works – check out our Testimonials.

Do you sell first aid equipment?

We do have a small stock of competitively priced first aid equipment that is sold on our courses. However if you would like to purchase an item direct from us we are more than happy to oblige. Please contact us for prices and delivery options.

Do your courses conform to any national training standards?

Yes. Following the withdrawal of first aid training approval by the Health & Safety Executive (HSE) in October 2013 we have maintained national standards in first aid training through our certificating body Active Aid who are members of the First Aid Industry Body (FAIB) to ensure that the standards required of First Aid at Work remains at the highest possible level.

Do you provide Ofqual approved courses?

If requested we are able to provide Ofqual approved courses for our Emergency First Aid at Work (EFAW), First Aid at Work (FAW) and Paediatric First Aid courses. If you have requested an Ofqual approved certificate these courses will be certificated by the Qualifications Network (QNUK) which is an approved Ofqual awarding organisation.

What is the difference between EFAW and FAW?

On October 1st 2009 the Health and Safety Executive introduced the new 6 hour Emergency First Aid at Work course (EFAW) for those people working in small & medium businesses (up to 50 employees) with a low to medium risk workplace. The 3-day (18hrs) First Aid at Work course (FAW) is the industry standard course for all other work environments with 50+ employes and/or higher risk workplaces as recommended by the HSE.

Do you meet employers requirements for ‘Due Diligence’?

From October 1st 2013 the Health and Safety Executive (HSE) no longer approve first aid training. Instead employers must show ‘due diligence’ in their selection of a first aid provider. To help employers in this process we have completed a due diligence questionnaire which can be downloaded here. Please contact us should you have any further queries concerning quality assurance and training standards.